Privacy Policy for Alpha Communication Ltd

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. As a data controller we comply with our obligations under the General Data Protection Regulations by keeping personal data up to date, be it: storing and destroying it securely; not collecting or retaining excessive amounts of data; protecting personal data from loss, misuse, unauthorised access and disclosure, and ensuring that appropriate technical measures are in place to protect personal data.

Who We Are

Alpha Communication Ltd is a company limited by guarantee with the governance of a workers’ co-operative. We provide a range of design and marketing services for our clients.

Information We Collect

We collect very little personal data. We only keep data that is justified under the General Data Protection Regulation under the grounds of contract, legal obligation, legitimate interests or consent.

The information that we collect and store is used to enable us to provide our services to you and meet our contractual commitments. In addition, we may contact you to provide information about improvements to our services, scheduled maintenance, or similar matters. You can opt out of receiving marketing messages.

Cookies

Our website alpha.coop uses cookies. These are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser (how to do this should be explained in the Help section of your browser).

Sharing Your Information

We do not share personal data with any other party unless legally required to do so.

Storing Your Information

Data that is provided to us is stored on our secure servers. We will process the information you provide in a manner compatible with the General Data Protection Regulation. We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. We are required to retain information in accordance with the law, such as information needed for tax and audit purposes. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.

Complaints

If you wish to make a complaint about how your personal data is being processed please email data@alpha.coop. You have the right to lodge a complaint directly with Information Commissioner’s Office. Contact details can be found at https://ico.org.uk/

Contact

If you believe any of the details we hold about you are incorrect or out of date, please contact us to have them amended.

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at: Data Controller, Alpha Communication, 6 Charlotte Square, Newcastle upon Tyne NE1 4AL, email: data@alpha.coop telephone: 0191 211 1938